BestSelf Co. Return Policy

We’re committed to ensuring your satisfaction with our products. To make a return, please follow the guidelines below:

Return Guidelines:

1. Order Number: All returns require the original order number, which can be found on your invoice under the Confirmation Number.

2. Invoice Form: Include the invoice form from the package you received.

3. Condition: Products must be returned in new and unused condition, with the shrink wrapping still intact.

4. Timeframe: Returns must be initiated within 30 days of receiving your order.

5. US Fulfillment Returns: If returning to our US fulfillment center, email us at support@bestself.co to receive a Return Merchandise Authorization (RMA) number, or a prepaid return label.

6. RMA Number: Clearly write your RMA number on the outside of the return package. Orders without an RMA number may be returned to the sender.

Returns & Refunds:

• Unused Products: Products that are unused and in original condition can be returned within 30 days of receipt.

• Refund Process: Refunds will be issued minus the shipping cost.

• Processing Time: Refunds will be processed within 7 business days of the returned product arriving at our fulfillment center and being inspected.

• All digital download sales are final and cannot be refunded.

Return to Sender (RTS) Orders:

For orders that are returned to us due to an incorrect address, refusal to accept delivery, or failure to collect the package, we will process a refund for the product(s) once the item is received back at our fulfillment center. However, shipping costs are non-refundable in these cases, as the shipping service was fulfilled.

Non-Returnable Items:

Please note, products received by BestSelf Co. in any of the following conditions are not eligible for return and may be refused:

• Products not purchased directly from BestSelf.co (for Amazon or third-party purchases, please return them through the original platform).

• Products that show signs of tampering, customization, or alteration.

• Physically damaged products.

• Used products.

If your order arrives with missing or damaged items, or if you have other concerns, please report these within 30 days of receipt to ensure timely assistance. You can reach us at support@bestself.co for prompt support.